CoolFrames Reviews
CoolFrames Customer Reviews (16)
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Finally found my dream glasses!
I have a strong prescription and have always struggled to find glasses that look good on me. Found an amazing pair of stylish frames that can handle my prescription. So happy I can see clearly AND look fashionable! The free shipping was a nice bonus.
Eye-deal eyewear for everyday
Found some perfectly average, budget-friendly eyeglasses for everyday wear. Nothing too flashy, just simple and practical. Exactly what I was looking for.
Top-notch lenses
My new prescription sunglasses have Crizal lenses, and the difference is amazing. Clear and comfortable.
Seeing the savings!
Got my single-vision distance glasses today and paid way less than what my doc quoted. Same exact pair and lens type. Can't beat that!
New fave online eyewear shop!
Just ordered a pair of Prada glasses with Transitions lenses. Smooth experience and great selection.
See what all the hype's about!
Heard about this shop from a friend and decided to see what they were all about. Amazing selection, great deals to be had and super fast shipping. Colour me impressed!
Sunglasses galore
I'm a sunglasses junkie, and this place has me covered. Picked up some fly Maui Jims and I couldn't be happier.
Love My New Shades!
These sunglasses are so stylish and high-quality. The lenses seem really durable and do a great job of blocking the sun. Very happy with this purchase!
Authentic designer eyewear
Love supporting a family-owned retailer like this. Excellent customer service and authentic designer eyewear.
Trustworthy retailer
All their products are authentic, which is hard to find online these days. Picked up some amazing Dolce & Gabbana shades.
CoolFrames Customer’s Q&A
CoolFrames FAQs
About coolframes.com Prices and Cost?
Coolframes.com offers a wide range of designer sunglasses and prescription eyeglasses. The prices vary depending on the brand and model. For example, Ray-Ban RB3445 is priced at $100, down from its original price of $160. Prada PR 17WS is available for $259, discounted from $433. Balenciaga BB0096S is priced at $349, down from $520. For men, Cartier CT0227S is priced at $1,245 and Oakley OO9014 GASCAN is available for $125. They also offer a price matching policy where they compare the total cost of the item including any shipping and handling fees. If the other company's delivery charges are not listed, they will either add $10 to their price or contact them for a quote. They also have a semi-annual sale where you can find discounted items. For instance, Prada PR 17WS Sunglasses are available for $259 and Versace VE1175B Eyeglasses are priced at $149.99. Please note that these prices are subject to change and it's best to check the website for the most current prices.
About coolframes.com Popular Products and Services?
Coolframes.com is an authorized designer eyewear retailer that offers free domestic shipping on designer sunglasses and prescription eyeglasses. They carry a wide range of brands such as Ray-Ban, Prada, Silhouette, OGI, and Nike Eyewear. They offer products for both men and women, and also for kids. Some of the popular products include Ray-Ban RB3445, Prada PR 17WS, Balenciaga BB0096S, Gucci GG1375SA, Cartier CT0358S, and Oakley OO9014 GASCAN among others. They also run a semi-annual sale and offer designer clearance up to 40% off. However, please note that there have been mixed customer reviews about their service.
How long does it take to ship from coolframes.com?
The shipping time from coolframes.com involves both the order processing time and the in-transit time. The actual delivery dates may vary due to product availability, delivery location, and weather conditions. Delivery times exclude weekends, holidays, and the first day when the order is placed after 4pm EST. Please allow additional time for any special requests. Note that custom lenses (progressive, bifocal, or high RX's) take additional time to prepare and do not fall under 4-10 business day as standard RX orders. The following countries are eligible for free shipping when the order is $200 USD or more. Orders under $200 will be charged $12 USD for shipping.
coolframes.com Return Policy?
Here is the Return and Exchange Policy for coolframes.com:
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Canceling Your Order: You may cancel your order within two (2) hours of placing it, free of charge. After 2 hours but before shipment, a U.S. $20 cancellation fee will be applied on the frame and lenses that cannot be refunded because work on your order will have commenced. After your order has shipped, it cannot be canceled and it is subject to terms and conditions for returns and exchanges.
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Damaged or Defective Items: All frames and branded lenses are guaranteed to be 100% authentic, and defect-free. If the frame or lens you have ordered is delivered defective or damaged, notify them within (3) business days of receiving your order, and they will process an exchange of your item free of charge.
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Not the Right Look?: They allow a one-time exchange for any other frame in their online store within five (5) business days of you receiving your item. You’ll have to pay the shipping and handling in the amount of U.S. $9.95 (U.S. $34.95 for customers outside of the USA). If your new frame costs less money, store credit will be provided in lieu of a cash refund. If the item is more expensive, they will invoice you for the difference. Shipping fees are solely your responsibility as the buyer.
All returns must be completed within ten (10) business days of the item being delivered to you. To ensure proper crediting to your account, all items must be returned in their original condition, including cases, cleaning kits, cloths, and any brand documents that may have come with your order.
As for the Shipping Policy:
The following countries are eligible for free shipping when the order is $200 USD or more. Orders under $200 will be charged $12 USD for shipping. Actual delivery dates may vary due to product availability, delivery location, and weather conditions. Delivery times exclude weekends, holidays, and the first day when the order is placed after 4pm EST.
What is the contact information for coolframes.com?
Here is the contact information for coolframes.com:
- Email:
- Customer Service: sales@coolframes.com
- eStore Manager: dw@coolframes.com
- Call Center Hours:
- Monday - Friday: 10 AM - 5 PM ET
- Saturday: 11 AM - 4 PM ET
- Sunday: Closed
- Phone:
- Toll Free (USA): 1-888-293-4755
- New York, NY: +1 (212) 937-4252
- Fax:
- Toll Free (USA and Canada): +1 (800) 559-2964
- Post Mail:
- CoolFrames Eyewear Boutique
- 2907 Ocean Ave
- Brooklyn, NY 11235
- United States of America.
Is CoolFrames an authorized Cartier dealer?
Yes, Coolframes is a Cartier approved dealer. This implies that the Cartier glasses and sunglasses sold by Coolframes are genuine and backed by the Cartier warranty.
Check the Cartier website to see if Coolframes is an approved Cartier dealer. There is a list of all approved Cartier dealers on the Cartier website. This list includes Coolframes.